How visitors click around Sun Blogs and Forums

We just ran a short study on how users click around the front pages for blogs.sun.com and forums.sun.com via a nifty tool called CrazyEgg. The study ran for 1000 page visits (which is <1 day for blogs and forums), but the results are still interesting. Report details are posted as follows:

Forums: http://wikis.sun.com/display/SunForums/CrazyEgg+Usability+Results
Blogs: http://wikis.sun.com/display/SunBlogs/CrazyEgg+Usability+Results

The confetti report shows the exact location of clicks more precisely:

The heatmap version is my 2nd favorite:

The Blogs & Forums teams haven’t yet analyzed the results, so I can’t provide details on how they may or may not affect the page layouts.

Next up…studies for wikis.sun.com and mediacast.sun.com.

Advertisements
  1. #1 by Deirdré Straughan on February 10, 2008 - 11:57 am

    I’d also love to see this for OpenSolaris.org

  2. #2 by Skrocki on February 10, 2008 - 5:06 pm

    Deirdre — Setting up the crazyegg study is a piece of cake. You simply need to submit a request to the Sun Analytics team via their wiki, then they provide you the JavaScript that you’ll copy to the page. It’ll run for 1000 visits, then they’ll tell you where to obtain the results. I’ll email you the internal URL.

  3. #3 by Thin Guy on February 13, 2008 - 6:33 pm

    That’s really cool. Looks like I actually have a little beat of heat and a few specks of confetti!

  4. #4 by Chhandomay on February 20, 2008 - 2:51 pm

    Linda – I wish to have the internal email as well. 🙂

  5. #5 by cotton.m on February 21, 2008 - 11:56 pm

    I was looking at the forum results one. It doesn’t look quite right to me. I think it needs to run more often or for longer. Like for example I don’t think that the Networking forum is way more popular than Java Programming (which if I am reading the heatmap correctly it says). It was nice to see how often the search gets hit.
    All in all it looks cool. I am just not sure what it means.

  6. #6 by Skrocki on February 24, 2008 - 6:20 pm

    Thanks for the feedback, Cotton.m. I agree. We have a funky license limit of 1000 views per study, so the small data sample (especially on sites like forums.sun.com) might reveal skewed results. I’ll ping our analytics team to see if we can extend the 1k views limit.

  7. #7 by Dan Keldsen on April 11, 2008 - 7:26 pm

    CrazyEgg is interesting, although I do suspect you need a larger sample, given your traffic patterns.
    BTW – the project seems to have quieted down, but RobotReplay takes a different path to similar ends. You can passively record web sessions, and then play them back, to see exactly where people are stumbling on usability. Doesn’t work for every site (AJAXian splendor can cause problems), but interesting as a quick test at the least.
    Usability awareness has been a side project of mine for years, so always interested in seeing what people are doing with these tools.

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s

%d bloggers like this: